FAQ

The DC-BBM003/DC-BBM002 only supports TF cards up to 128GB in FAT format. Please check if your TF card meets these specifications.

The DC-BBM003/DC-BBM002 only supports TF cards up to 128GB in FAT format. Please check if your TF card meets these specifications.

If this is a new device, please refer to the manual for pairing instructions.
Ensure your monitor is within 1000ft of the camera. The DC-BBM002 and DC-BBM003 have a maximum range of 1000ft.
If the issue persists, contact us at support@thedrcare.com. We will respond within 24 hours with a satisfactory solution.

Yes, you can. Press the menu button on the monitor, then select "add a camera" to add a second camera. The monitor will switch between camera views every 15 seconds.

Yes, you can turn on the DC-ABM002 baby unit and attach it to a stroller.

Yes, both the parent and baby units are battery-powered and come with built-in portable clips. You can securely fasten the audio monitor to your belt, pocket, or stroller, making it perfect for parents on the go, whether you're cooking, cleaning, or traveling.

Press the pair button on both the baby unit and the parent unit simultaneously.

Press and hold the power button until the light turns on or off.

Long press the ♫ button to turn the lullaby on or off, and short press to switch between lullabies.

Press the pair button on both the baby unit and the parent unit simultaneously.

Press and hold the power button until the light turns on or off.

Long press the ♫ button to turn the lullaby on or off, and short press to switch between lullabies.